Blog Essay Example | Topics and Well Written Essays - 500 words - 1

Blog - Essay ExampleIt also ensures that The IT answers offered are affordable to the customers (Ernest, 2010). For this parade to be a success, the ITIL surgical procedurees must be in place. This level of management also makes sure that the flavour of services offered is enhanced through a continuous procedure of agreement, close monitoring, and reporting.Secondly, service acquirableness process is essential since it ensure that all the IT services offered are available at any one effrontery time. The major activities here include monitoring and analysis of services and their components as well. The analysis of past mistakes is all-important(a) to the organization because they learn how to avoid similar mistakes in future. A series of tools measures Service availability. There is the availability aspect that covers the service and response times. Help desk calls entails the response and resolution times as well as issues raised. Lastly, susceptibility aspect measures perfor mance of number of users, online transactions, and report production (Ernest, 2010).Another important process entails the capacity management. This is crucial in providing the IT service in the specified right volume, in the right time and at the right place. By monitoring and analysis of the IT service capacity, this process makes sure that the services are available and are running smoothly at all times. In addition, it is useful in gathering info from other areas in the organization in an attempt to identify the needed services. It also determines the infrastructure and equal involved in implementing the services.Financial management is another crucial process in IT service management. It makes trustworthy that the infrastructure required is obtained at reasonable prices. It is also involved in calculating the costs of providing IT service (Ernest, 2010). This is crucial to the organization in pricing its services appropriately. Thus, the