Marks & Spencers :: essays research papers

During 2003/2004 mark & Spencers have worked to modify their performance across their widely range of corporate social tariff issues.THEIR BUSINESSClothing clothing accounts for 50.1% of the UK sales and its their biggest business. Provides a wide range of clothing for women, men and children. They have 11% share of the UK marketing.Marks & Spencers Public Relations programCustomer I think we should nurture a sales information, annual independent Survey and customer source and a continues research program, so we washbowl keep a close relation with core customer to know what they are looking for.Employees we should do continues surveys among our employees. We need to keep our Confidential help line, so we can keep improving the working environment. Also, apart from our employee magazine, I think we should blame continues information about the group, send updating about some of the decisions reservation and benefits through their emails.Shareholders we have our annual genera l conflux. We need to improve our plan to survey shareholders satisfaction. A good point is to have regular meeting and presentations with investors. Suppliers, including franchisees regular visits, meeting and discussions. Programmes to survey their satisfaction. Direct relationship with important rude(a) material suppliers. Community level(p) meetings with key charity partners.Government Regular meetings with bodies such as the Health and Safety Executive, environmental regulators and financial go authority. Local authority partnership on environmental health and employment standards.PROGRAMS Organic like We have increased our use of organic cotton to 3,000kgs. Its still a very small proportion. Our long-term station is 5% of all the cotton we produce should be organic by 2010.MEDIAVogue magazine is the number one of fashion authority.